About this course

This course has been developed to guide sales operatives to ask the right questions and know when to escalate for guidance. We want sales operatives to feel confident in asking questions to ensure the correct product is identified for its intended use.

  • Duration

    30 minutes

  • Continuing Professional Development

    Qualifies towards your CPD

What you'll learn

  • Understand the basics of the Building Safety Act

  • Why supplying the right product matters

  • Managing product substitutions and when to escalate concerns

    Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market?

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